Your No.1 suppliers for bottles,bags,cartons,soft tubes,box,caps,lids,jar,film roll,label roll&packaging matertials in China!

F.A.Q

I.Glass Bottle Order FAQ:

1.How soon can I get a price quote?
For most items, once we get the information of bottle weight, pump size, cap material&weight, or glass bottle decorative method, printing requirements and quantity, we can provide you with a price quote within 12 hour.
2.What is the MOQ?
Normally we have all the bottles in stock.so the MOQ is one full carton for both plastic bottle and glass bottle.
3.What is the lead time?
We will ship the goods at the first time after receiving your payment if having in stocks.for large quantity,we can produce 10,0000 pieces one day.
1) For stock products, we will send goods to you within 1-2 days after we receive you deposit.
2) For surface handing products, the delivery time is within 7-15 days after we receive your deposit.
3) For products we never produced, the delivery time is within 25-30 days after we receive your deposit
4.Can you offer the free samples,how can we get ?
Yes, you can. Our free sample can be provided for our customers to test quality. But the freight for express is on buyer's account. The way we send it to you is via DHL, you can also call your local express to pick up samples from our office.
5.Can we do printing on the bottles?
Yes, you can. We could offer various printing ways: screen printing, hot stamping, label printing.
6.How do you control the bottles quality ?
We have the profesional QC dept make the 3 times tests before making bulk production.And we will also select and examin the bottle quality one by one before packing.
7.What will you do if we received defective bottles?
We will replace 1:1 at first time.
8.How can we choose the shipping way?
For the small order,we suggest to ship by DHL,FEDEX,UPS door to door service. It will take 3-5days.
For the larger order,we suggest to ship by sea.If  urgent,you can als choose air shipping.
You also can call your local express company to pick up the goods from our warehouse.
9.What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M. GTM+8, Monday to Saturday , except chinese national hoildays. Phone:0086-15889648328 Email:sales@package-suppliers.com
10.Do you have a price catalog?
We are a professional cosmetic glass bottle manufacturer. All of our glass bottle products are made as in different weight and different artwork or decoration request. We do not have a price catalog.

II.Plastic bottle order FAQ:


Q1. Are you a trading compay or a manufacturer?
A: We are a manufacturer with experience to design and produce the plastic bottle, jar and container..
Q2.Can we get your free samples?
A: Yes. Our free samples can be provided for our customers to test quality. But the freight for express is on buyer's account. The way we send it to you is via DHL, you can also call your local express to pick up samples from our office.
Q3. What is your advantange?
A: We have a professional team from design, manufacture and quality department,and also advanced equipment to ensure the quality and capacity.
Q4. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.We could offer various printing ways: screen printing, hot stamping, label printing.
Q5. Can you make the product per customer's sample?
A: Yes, we can manufacture based on the customer samples and need the customer to approve the samples before mass production.
Q6.What is the normal lead time?
A: We will ship the goods at the first time after receiving your payment if having in stocks.for large quantity,we can produce 10,0000 pieces one day.
1) For stock products, we will send goods to you within 1-2 days after we receive you deposit.
2) For surface handing products, the delivery time is within 7-15 days after we receive your deposit.
3) For products we never produced, the delivery time is within 25-30 days after we receive your deposit
Q7.What is your shipping terms?
A: a. For small trial order, FEDEX, DHL, UPS, TNT, etc can be provided.
b. For larger order, we can arrange shipment by sea or by air according to your requirement.
Q8.How does your company do the quality control?
A:Firstly, advanced manufacturing equipment can ensure the product quality.Scondly, sampling checking in the process to monitor the quality at any time.Thirdly,at the packing process, each product will be 100% checked visually to avoid defective product to be delivered.

III.Packaging film order FAQ:

Q1: Are you a manufactory?
Yes, we are the factory which has specialized 10 years in food packing materials field. If you want professional packing advise, please feel free to contact with us.
Q2: This is the first time to buy the packaging, not sure how to start, what's the information I need to provide just in order to get a price?
aluminum foil lid/roll film sealing film
a.Material/structure of die cut foil lid/roll film sealing film
b. Material/structure of your container
c. Size of the lid/film
d. Need print or not?
e. Order quantity
plastic cup/paper cup/plastic paper cup
a. Material/structure of the container
b. Size (top/bottom/height) of the container you need
c. What is the container packing for?
d. What capacity?
e. Need print or not?
f. Order quantity
shrink label
a. What kind of your container?
b. Which material? PVC or PET or OPS?
c. What size of your label?
d. Order quantity
pre-made packaging bag/roll film packaging film
a. What is the bag packing for?
b. What size?
c. What structure?
d. Order quantity
Q3: What is the MOQ?
300kg per design per size.
Q4: What is your lead time?
Normally 15-30 days.
Q5: Do you have a price list/ catalogue?
Sorry, since all of our products are customized, we don't have a price list.
Q6: Can I have sample first?
Yes, of course, we will send you samples for testing before you make the order.
What service can we offer you ?
• Your inquiry related to our product & price will be replied within 24hours.
• Well-trained & experienced staff are to answer all your inquiries in English and Chinese.
• OEM & ODM projects are both available.
• Your business relationship with us will be confidential to any third party.
• Good after-sale service offered, please get back to us if you got any questions.
Our six promises
① We can do the designs according to the customers' requirements.
② We can open customers' own mould as per their requirements.
③ We can offer you the high quality & reasonable price.
④ We can offer you a good after-sell service.
⑤ Prompty delivery.
⑥ Free samples are available.
Why choose us
★ We are the company which specialized in film packaging materials  production for more than 10 years.
★ We are the supplier of the biggest dairy products company in the world.
★ Good experience of OEM and ODM for our customers.
★ Provide best price, high quality and fast delivery .

IV.Soft tube order FAQ:

1) Can we do printing on the cosmetic tube?
Yes, you can. We could offer various printings like offset printing, silk screen printing, hot stamping, etc. Please send us the artwork in AI format.
2) What is your product apply fields?
Our productsare applied to COSMETIC, BEAUTY, SKIN CARE, HAIR, OIL, LIQUID, CREAM, BODY SPACOSMOPROFand PERSONAL CARE INDUSTRIES.
3) Can we get your free samples of soft tube?
Yes, and sample are always free, Delivery time 1-3 days,If customtomized samples, Cost are various according to your art work. 7-15 days for pre-production sample.The freight for express is on buyer’s account.
4) What's your packing method?
We provide standard export carton packing to make sure safety delivery .
We also accept the special packing method according to customer's design
5) What is the normal leading time?
For stock products, we will send goods to you within 7-15 work days after we receive your payment.
For OEM products, the delivery time is 30-35 days after we receive your payment.
6) What is your payment term?
T/T, L/C, DP, Western Union, PayPal are all accepted.
For bulk production: 30% deposit in advance, 70% balance before shipping.
7) What is your shipping way?
We will help you to choose the best shipping way according to your detail requirements.By sea, by air, or by express, etc.
8) How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.

Ⅴ.Cap order FAQ:


Q1.What’s your advantage? Why we choose you?
A:1)More than 10 years experience of packing.We have the most professional techniques and team. More advantage in price
2)Great production capacity Sustainable Supply . According to customer requirements, We support the customized include package.
Q2.What’s the Payment?
A:T/T would be better with quick transfer and few bank fees. LC could also be accept, but the procedure is complex and the fee is high. You can also use Western Union and Paypal.For large quantity,sea shipping can be provided
Q3.Are you a factory or trading company?
A:We are a professional manufacturer. We are warmly welcome clients from worldwide to visit our factory and cooperate with us.
Q4.How can I get some samples?
A:We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.
Q5.How about the price?Can you make it cheaper?
The price depends on the item your demand(Shape,size,quantity)
Beat quotation after receving full description of the item you want.
How about the shipping cost?
Q6.If your goods is not large, we can send goods to you via counier, such as FEDEX, DHL,we cooperated with them for long time, so we have good price.If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours.

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